Legal & policies

Refund & cancellation policy

How trials, cancellations and refunds work, how to ask for a refund and how long it takes.

Being reviewed

This policy is being reviewed and will be published here before launch.

Keep reading

The agreement between your clinic and Clinoz: accounts, plans, payments, acceptable use and responsibilities.

What personal and patient information Clinoz handles, why, who helps us process it and the choices you have.

How and when Clinoz is delivered: online access, activation times, setup help and support hours.

We answer in plain language. Write to us, or see every way to reach the team.