Legal & policies

Service delivery policy

How and when Clinoz is delivered: online access, activation times, setup help and support hours.

Being reviewed

This policy is being reviewed and will be published here before launch.

Keep reading

The agreement between your clinic and Clinoz: accounts, plans, payments, acceptable use and responsibilities.

What personal and patient information Clinoz handles, why, who helps us process it and the choices you have.

How trials, cancellations and refunds work, how to ask for a refund and how long it takes.

We answer in plain language. Write to us, or see every way to reach the team.